Frequently Asked Questions
Everything you need to know about the ripple+ experience.
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 days for international delivery.
Can I return my items if I change my mind?
Yes, we offer a 30-day return policy for all unused and unopened products. Please ensure the original packaging is intact to qualify for a full refund.
Are your aromatherapy products sustainably sourced?
Absolutely. We pride ourselves on ethical sourcing and use high-quality, plant-based ingredients that align with our commitment to environmental responsibility.
How do I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.